How to configure your device for SecureKids 08/07/2019

First, you must Prioritize SecureKids notifications. We explain how to do it in the following steps:

• From the device drawer/shade, tap Settings.
• Tap Apps.
• Select SecureKids.
• Under App Setting, tap Notifications.
• Select Messages & Mentions.
• Select Do Not Disturb Custom Exception.

Once this step is done, we must exclude SecureKids from battery optimization. For it:

• From the app drawer, tap Settings.
• Tap Device management.
• Select Battery.
• Tap Unmonitored apps.
• Add SecureKids to this list.

For OnePlus devices that have Android versions 7.0 or earlier you should make sure that the SecureKids application is configured to start automatically, so follow these steps:

• From the app drawer, tap Settings.
• Tap Apps.
• Tap the gear icon in the top right.
• Select App Autolaunch.
• Toggle SecureKids to enable.

First of all, you should check that the storage of the applications is configured to be deleted in a normal way, for this:

• From the app drawer, tap Settings.
• Tap Advanced.
• Select Recent apps management.
• Ensure that Normal clear is enabled.

Second, you must exclude the SecureKids app from battery optimization, to do this you must follow these steps:

• From the app drawer, tap Settings.
• Tap Battery, then Battery Optimization.
• Tap Apps not optimized and select All apps.
• Find SecureKids and ensure it’s set to Don’t optimize.

To perform this action you must follow these steps:

• From the app drawer, tap Settings.
• Tap Battery.
• Select Battery Optimization.
• Tap the Overflow menu in the top right of that screen.
• Select Advanced Optimization.
• Toggle SecureKids to off.

First, we must configure SecureKids as a protected application, for this:

• From the app drawer, tap Settings.
• Tap Advanced Settings.
• Tap Battery Manager, then Protected Apps.
• Toggle SecureKids to enable protection.

Second, we must make the device ignore battery optimization for SecureKids. To do this, follow these steps:

• Tap on Settings.
• Select Battery, then tap on Energy Saver.
• Find SecureKids and ensure that Freeze when in Background, Abnormal Apps Optimization and Doze are all disabled.

We must also allow notifications from the SecureKids app, which we explain here:

• From the app drawer, tap Settings.
• Tap Notification Panel & Status Bar.
• Tap Notification Center.
• Find SecureKids and activate allow notifications and priority display.

Finally, you must add the SecureKids app to the Start Manager.

• Open the Security app.
• Select Privacy Permissions, then Start up manager.
• Find SecureKids and ensure this setting is enabled.

First, you must incorporate the SecureKids app to start automatically, for this:

• From the app drawer, tap Settings.
• Tap Power Management.
• Select Auto-start Manager.
• Find SecureKids and ensure it’s enabled.

Now, we must configure SecureKids as a protected app. Follow these steps:

• From the app drawer, tap Mobile Manager.
• Tap Boost.
• Tap Enable Super Boost, then select Protected app list.
• Verify that SecureKids is on the list.

In this case we must make sure that the SecureKids app has the necessary permission to run when the device starts.

• From the app drawer, tap Apps.
• Tap Auto-start manager.
• Toggle SecureKids to Allow.

First you must activate SecureKids to run when you start the device:

• From the app drawer, tap Settings.
• Tap Permissions.
• Tap Manage Auto Launch. If you have enabled other apps to auto-launch, you’ll see You’ve enabled [x] apps to auto launch.
• Toggle SecureKids to enable.

Second, you must configure SecureKids as a protected application. For it:

• From the app drawer, tap Settings.
• Select Battery, then tap Power saving management.
• Select App Protection.
• Toggle SecureKids to enable.

For it:

• From the app drawer, tap Settings.
• Tap Power Manager.
• Select Background app management.
• Toggle SecureKids to Allow auto-start.

To try to solve it please try to review these options:

• Configuration -> power management -> energy saving -> disabled.
• Configuration -> power management -> screen and cpu power saving -> disabled.
• Configuration -> power management -> improved energy saver -> Turn off the tab.
• Configuration -> notification setting -> application notification management -> you select the application -> lock screen notifications -> It should be enabled by default.
• Configuration -> notification setting -> application notification management -> you select the application -> priority -> activate it.
• Configuration -> notification setting -> lock screen notifications.

To configure it, you must follow these steps:

• Go to Settings.
• Search bar type Ignore battery optimization.
• Once inside, look for the app SecureKids.
• You will need to disable Smart Power Save.
• Enter the Settings again.
• Access Power manager –> Power management for apps.
• Look for SecureKids and turn all options OFF.

In order to use the SecureKids service, you must follow these steps to configure the device’s battery saving settings:

• Go to Settings and tap Ignore battery optimization.
• Look for the SecureKids app.
• Go to Settings.
• Access the section of Protected Applications and set SecureKids as a Protected app.

First you must configure SecureKids as a protected application, to do this:

• Enter the device settings and access the advanced settings.
• Search for Battery Manager and enter.
• Enter Protected Applications.
• Find the SecureKids app and activate it.

You must also assign a sufficient battery consumption plan so that our service has the necessary resources, to do so:

• Enter the device settings and access the advanced settings.
• Search for Battery Manager and enter..
• Select Battery Plan.
• Assign the High Performance option.

Finally, we must ensure that the system does not stop the SecureKids service, following these steps:

• Enter the settings of the device.
• Search Applications and enter.
• Select SecureKids.
• Enter the Battery section.
• Activate the options Battery intensive indicator and Keep running with the screen off.