Some Android devices have a feature which allows to add new users on the same device. Using this feature, someone who is not the smartphone owner can use it in a quick way without having to make major changes on the device.
This guest user feature is available on Android 5.0 and onwards, although not all smartphones with Android 5.0 and onwards have this option.
When a new guest user is added, our service Securekids, which was working for the admin user, stops running, giving the possibility to use the smartphone without any control as a consequence.
But don’t panic, there’s an easy solution for this problem.
This problem happens as the kid is using an admin user, this is why you kid can make changes that can alter the smartphone setup.
To avoid this situation, you have to make the following three changes:
Below we’ll explain how to do this step by step.
The first step is to remove the existing user guest, to do so:
Now you have removed the guest user that was active and we can proceed to the second part.
To prevent this from happening again so your kid can’t add a new user guest, we have to protect the main user account with a password. This can be the same password used for Securekids, although we recommend a new password, a new one strong enough so your kid can’t guess it, and easy at the same time, so you can remember it.
Now, every time someone wants to change this sensible options will have to introduce the PIN or password you chose.
We have to create a new guest profile and install SecureKids, this will be the user account your kid uses.
Once your kid has his/her new non-admin user, the only remaining thing is to activate SecureKids from this new account. To do so:
Congratulations!! You already have the blocking of the guest user mode active on your kids’ android devices. Your kids’ device is already protected.